Meet the Print Lord Team: Who Handles Your Projects from Brief to Delivery

When you work with Print Lord, you’re not dealing with a faceless portal, a ticket system, or a call centre halfway around the world. You’re working with real people who know your name, understand your brand, and take personal responsibility for getting your print right.

That matters more than you might think. In an industry increasingly dominated by automated basket systems and offshore customer service, having a knowledgeable human ally who cares about the outcome is rare. It’s also precisely what makes the difference between print that works and print that disappoints.

So who are the people behind Print Lord? Let me introduce you to the team who handle your projects from brief to delivery, and explain how each one contributes to the customer care that sets Print Lord apart.

Jim Cunliffe: The Print Lord Himself

That’s me. I founded Print Lord after more than 20 years in the print trade, working at every level from production floor to client-facing account management. I’ve seen what happens when print goes wrong, when deadlines are missed, when brand standards slip, and when businesses are let down by suppliers who simply don’t care enough.

Print Lord exists because I wanted to create the kind of service I’d want to use myself. One where expertise, honesty, and personal accountability come first. One where your brand is guarded as carefully as if it were my own.

My role is to oversee complex projects, provide expert specification advice, solve problems before they become crises, and ensure that every job leaving Print Lord meets our royal standard. If something goes wrong, I own it, fix it, and make it right.

Charlotte, Nancy, and Maribel: Your Project Champions

These three are the beating heart of Print Lord’s day-to-day operations. Between them, they handle everything from initial enquiries and artwork coordination to production management and quality control.

Charlotte specialises in managing multi-part projects, keeping all the moving pieces coordinated and ensuring nothing falls through the cracks. If your job involves multiple print formats, tight deadlines, or complex specifications, Charlotte is the one making sure it all comes together perfectly.

Nancy focuses on client communication and artwork support. She’s brilliant at translating what you need into print specifications that work, spotting potential issues before they reach production, and offering practical solutions that save time and money. If you’ve ever had a Canva file that needed rescuing, Nancy has probably saved the day.

Maribel manages production scheduling and supplier coordination. She ensures your job is routed to the right production partner, tracks progress through every stage, and makes certain your delivery deadline is protected. When we say “on time,” Maribel is the reason we can make that promise with confidence.

Together, Charlotte, Nancy, and Maribel provide the single point of contact that makes Print Lord so easy to work with. You’re never bounced between departments or left wondering who’s handling your project. One contact, one invoice, one team who know your work.

Michele: Your Financial Guardian

Michele is Print Lord’s bookkeeper, and she ensures that every invoice is accurate, every quote is clear, and every financial detail is handled with care. She’s not just pushing numbers around, she’s protecting your peace of mind.

If you have a question about pricing, need a detailed breakdown, or want to understand what you’re paying for, Michele makes sure you get a straight answer. No hidden fees, no surprises, no small print designed to trip you up.

Gavin: The Typesetting and Proofing Expert

Gavin is our specialist typesetter and proofreader, and he’s the last line of defence before anything goes to print. He checks spelling, grammar, layout consistency, and brand alignment with a level of detail that catches mistakes most people would miss.

If you’ve supplied artwork that needs refinement, restructuring, or professional typesetting, Gavin is the one who makes it publication-ready. His work is invisible when it’s done right, which is exactly the point. Your materials look professional, polished, and flawless because Gavin has made sure they are.

Our Freelance Graphic Designers: Creative Partners When You Need Them

Not every client arrives with print-ready artwork, and that’s absolutely fine. Print Lord works with a trusted network of freelance graphic designers who can create everything from simple business cards to full campaign materials.

These aren’t random contractors pulled from the internet. They’re professionals we’ve worked with for years, who understand print production inside out, and who share Print Lord’s commitment to brand integrity and quality.

If you need design support, we’ll match you with the right designer for your project, manage the process, and ensure the final artwork is production-ready and on brand.

Why a Real Team Matters

Here’s what you get when you work with a real team instead of a faceless portal:

Expert guidance at every stage. Whether you’re not sure which format to choose, need advice on paper stock, or want to know if your artwork will print correctly, someone with real knowledge is available to help.

Proactive problem-solving. We catch issues before they become costly mistakes. Wrong colour profile? We’ll fix it. Bleed missing? We’ll add it. Text too small to read? We’ll flag it before it’s too late.

Brand protection. Your logo, your colours, your fonts, your reputation, they’re all treated with the care they deserve. If something doesn’t look right, we won’t let it go to print.

Accountability. When you work with Print Lord, you’re working with people who take personal responsibility for the outcome. If something goes wrong, we own it. No hiding behind terms and conditions or blaming automated systems.

Continuity. The same team handles your projects every time. We get to know your brand, your preferences, and your standards. You don’t have to re-explain everything with each new order.

The Print Lord Promise

Every member of the Print Lord team operates under the same simple promise: on brand, on time, every time.

That’s not marketing waffle. It’s a commitment we live by daily. Charlotte, Nancy, Maribel, Michele, Gavin, our designers, and myself, we’re all working towards the same goal: making your print process easy, reliable, and drama-free.

When you choose Print Lord, you’re choosing real people who care about getting it right. You’re choosing expertise, accountability, and personal service. You’re choosing a team who guard your brand as if it were our own.

Because it’s not just your reputation on the line. It’s ours too. And we take that seriously.

Ready to work with a team who actually care about your print? Get in touch at printlord.co.uk, and let’s talk about your next project.